Purpose & Acceptance
1 Purpose and Acceptance
This LEGAL NOTICE is to regulate access, navigation and, in general, the relationship between Carlos V Language School SL (hereinafter, the «EICV») and users of it (hereinafter the «User»).
Navigating the website gives the user condition and implies the full and unreserved acceptance of each and every provision of this Legal Notice, which are subject to changes.
2 Identification and Communications
EICV in accordance with Law 34/2002, of July 11, about services of the information society and electronic commerce, informs that:
Its name is: Escuela de Idiomas Carlos V (in English, Carlos V Language School), SL.
Its CIF is B90154055
Commercial Register Data: Volume 5922, Book 0, Page 7 Sheet SE-102783, INSCRIP.1- Sevilla
Its registered office is in: Avda. República Argentina 27B – 1st Floor, Block B – CP 41011 – Sevilla
To contact us, we offer different means of contact as shown below:
Tel: 954 063 174
Email: info@idiomascarlosv.es
3 Conditions of access and use
The user expressly agrees to make appropriate use of EICV contents and services
All website contents constitute a work whose ownership belongs to the EICV, without being transferred to the User any right to exploit them beyond what is strictly necessary for the correct use of the web.
The distribution, modification, disposal or public communication of the contents and any other act not expressly authorized by EICV isprohibited.
The establishment of a hyperlink does not imply in any case the existence of relations between EICV and the owner of the website in which it is established, nor the acceptance and approval by EICV of its contents or services. Those who intend to establish a link must request prior authorization in writing to EICV.
EICV is not responsible for any use that each user mades of the materials available on this website or the actions carried out based on them
4 Limitation of liability, law and jurisdiction
The contents of this web site is general in nature and is for informational purposes only, without fully guarantee access to all the contents, or its completeness, correctness, validity or currency, or suitability or fitness for a particular purpose.
THE OWNER OF THE WEB excluded, as far as permitted by law, any liability for damages of any kind arising from
- The inability to access the website and / or timeliness of the content.
- The presence of viruses or other elements in the contents that may cause alterations in computer systems
When the Web site contains links to third party sites and resources provided by third parties (collectively, «Other Sites»), these other sites are only bound to provide information and for your convenience only. We do not control, do not accept and we assume no responsibility for Other Sites or the content or products of other sites (including social networks) and accept no responsibility for any loss or damage that may result from its use. If you decide to access any third party site linked to the Web Site, you do so entirely at your own risk.
For any dispute which falls to the web site Carlos V Language School SL, will apply Spanish law, with the competent Courts and Tribunals.
5 Privacy Policy
Data collected through the forms of data collection website or other means will be included in a file of personal data duly registered in the General Registry of Data Protection of the Spanish Data Protection Agency, which EICV is responsible.
Accepting the user that their data will be processed for the purpose of sending you information about products and / or services relating to Carlos V Language School SL or the affected or partner companies through any medium, using statistical analysis and segmentation of media commercial on them, in order to suit your needs, with legal guarantees and security imposed by Law 03/2018, of December 5, Protection of Personal Data, Royal Decreto1720 / 2007 of 21 December and the Law 34/2002, of July 11, Information Services Society and Electronic Commerce.
The user can revoke the consent and exercise rights of access, rectification, cancellation and opposition to that effect to the registered office of Carlos V Language School SL, located at Av República Argentina, 27 B -. 1st Floor Block B – 41011 Seville, properly identifying and visibly indicating the specific right being exercised.
Also, EICV will cancel or rectify the data when inaccurate, incomplete or no longer necessary or relevant for their purpose, in accordance with the provisions of Law 03/2018, of December 5, Protection of Personal Data.
6 Publications
The administrative information provided through the website does not replace the legal publication of the laws, regulations, plans, general provisions and acts which must be formally published in the official journals of government, which is the only instrument that attests their authenticity and content. The information available on this website must be understood as a guide without legal validity.
Cookie Policy
1 Cookie Policy
In compliance with Law 34/2002 on Information Society Services and Electronic Commerce, we inform you of the use of cookies on the websites and applications of the company in order to facilitate and improve navigation for users, remembering where you navigated on the website, preferences and display settings.
Please remember that before you start using any of our services or features, you should read this Cookies and Privacy Policy as well as the Terms of Use section specifically about them. In this section you will be able to see if there are any particular conditions for its use, or if it requires a specific treatment of your Personal Data.
2 Types of cookies
Depending on the entity that manages the domain from which the cookies are sent and processes the data obtained, two types can be distinguished:
- Own cookies: Those sent to your computer from our own computers or domains and from which we provide the service you request.
- Third party cookies. These are those that are sent to your team from a computer or domain that is not managed by us, but by another collaborating entity. Such as those used by social networks, or external content such as Google Maps.
There is also a second classification according to the length of time they remain stored in the client’s browser, which can be:
- Session cookies: These are temporary cookies that remain in the cookie file of your browser until you leave the website, so none are recorded on your computer’s hard drive. The information obtained through these cookies, serve to analyze patterns of web traffic. In the long run, this allows us to provide a better experience to improve the content and facilitate its use.
- Persistent cookies: They are stored on the hard drive and our website reads them every time you make a new visit. A permanent website has a certain expiration date. The cookie will stop working after that date. We generally use these cookies to facilitate the purchase and registration services.
Finally, there is another classification with five types of cookies according to the purpose for which the data obtained is processed:
– Technical cookies, are those necessary for the navigation and the good functioning of our web page. They allow, for example, control of data traffic and communication, access to restricted areas, the purchase process of an order, the use of security elements, the storage of content in order to be able to broadcast videos or the sharing of content through social networks.
-Personalisation cookies, are those that allow you to access the service with predefined characteristics according to a series of criteria, such as language, the type of browser through which the service is accessed, the regional configuration from which the service is accessed, etc.
–Analytical cookies, are those that allow us to quantify the number of users and thus perform the measurement and statistical analysis of the use made by users of the services provided. To do this, we analyze your navigation on our website in order to improve the products and services we offer.
-Advertising cookies, are those that allow the management, in the most efficient way, of the advertising spaces that could be included in our website.
-Behavioral advertising cookies, These cookies store user behavior information obtained through continuous observation. Thanks to them, we can learn about your Internet browsing habits and show you advertising related to your browsing profile.
3 Cookies used on the website
| Own Cookies | ||
| Type | Name | Function |
| Acceptance Cookie | Viewed_cookie_policy | This is the cookie that is created when you accept the cookie policy of the site. |
| Third-party cookies | ||
| Type | Name | Function |
Analytical CookieFrom Google | _ga_gid | Anonymous navigation data that allows us to know what is being consulted and how to navigate within the websites.The ga library can set the following cookies:-utma : distinguishes users and sessions.-utmt : used to limit the percentage of requests.-utmb: used to determine new sessions or visits-utmc : not used in ga. js.-utmv : store custom visitor variable data-utmz : stores the source of traffic or the campaign that explains how the user got to the site. |
| Analytical CookieDe Google | _dc_gtm_UA-XXXXXXXX | Cookies de seguimiento analíticas de google. Se usa para limitar el porcentaje de solicitudes. Duración 10 minutos |
| Analytical CookieDe Google | NID | Contains a unique ID that Google uses to remember your preferences and other information.Viewing maps using the Google Maps application. |
| Cookie Chat service | livebeep | Cookies for chat communication service. Service provided by https://www.livebeep.com/. |
| Traffic Analysis | EvcoevcoLT | Plugin cookies that report on overall web site visit patterns. |
4 How to change your cookie settings
You can restrict, block or delete cookies from this website in your browser settings. In each browser the operation is different, the «Help» function will show you how to do it. Here are some links to the configuration of the most used browsers today. You can copy the links and paste them directly into your browser:
.Internet explorer
www.windows.microsoft.com/es-xl/internet-explorer/delete-manage-cookies#ie=”ie-10″
.Mozilla Firefox
support.mozilla.org/es/kb/Borrar%20cookies
.Google Chrome
support.google.com/chrome/answer/95647?hl=”es”
Chrome for Android:
https://support.google.com/chrome/answer/114662?hl=es&visit_id=0-636328723400421084-2300173826&rd=1
.Safari
www.apple.com/es/privacy/use-of-cookies/
.Safari for iOS
https://support.apple.com/es-es/HT201265
.Opera
http://help.opera.com/Windows/11.50/es-ES/cookies.html
5 Consent
On this website we never store the personal data of our users, except for the IP address as described above, unless you want to register, voluntarily in order to make requests about our products and services that we make available or receive information on promotions and content of interest.
By browsing and continuing on our website you are indicating your consent to the use of the above-mentioned cookies, and under the conditions contained in this Cookie Policy.
Terms and Conditions
By signing the registration form, the student accepts the terms and conditions set forth below.
1 Registration form
1.1 The particular conditions of each course in terms of duration, sessions, start and end dates, contracted services, as well as the levels and specific associated activities will be expressed in the budget accepted by the student and in the registration form.
1.2 The teachers will be native Spanish speakers and the groups will never exceed 15 students.
1.3 Students will be organized by levels of knowledge and the definitive timetables will be communicated prior to the beginning of the course. The School reserves the right to modify the timetable according to organizational needs.
1.4 Students must be at least 16 years of age except in junior programs. Students under 18 years of age must present prior authorization.
2 Course fee
2.1 The price of the course generally includes:
– Registration and initial level tests.
– Course consumables, notebooks, pens and other necessary materials.
– Level test simulations.
– Student guide, information about the school and the city.
– Participation in the School’s general and free activities.
– School Wifi.
– Certificate of attendance to the course (not officially valid).
– Student service from 8:00 a.m. to 10:00 p.m. from Monday to Friday.
2.2 Course fee does not include
– Transfer to the airport or train station
– Travel insurance
– Access to specific activities and which will be established at a cost of
– Official fees for level exams
– Anything that is not expressly stated in the registration or in the general conditions.
3 Lodging
3.1 In those cases in which the student contracts the accommodation, he/she must communicate one week in advance the time of arrival and departure. Sunday is the official day of arrival from 5:00 p.m. and departure before 12:00 noon.
3.2 The School will indicate to the student the accommodation according to the requirements set by the student, and the school may change the accommodation as long as these characteristics are met or exceeded.
3.3 Any change of accommodation requested by the student without justified cause will entail a management cost to be borne by the student and this change will be possible as long as there are available places of similar characteristics to those contracted.
3.4 Once the stay in the accommodation has begun, it may only be abandoned by giving one week’s written notice.
3.5 The student will accept all the rules indicated by each accommodation or establishment.
4 Collection transport
4.1 In cases where the student hires transportation, the arrival and departure flight information must be communicated one week in advance. The contract is for a single journey between the airport and the accommodation chosen by the student.
4.2 The School will inform the student of the meeting place and time.
4.3 Any changes that may occur must be communicated to the telephone number indicated in the information of the School and always with sufficient time in advance so that the School can reorganize the collection. Any extra charges that these changes entail must be paid by the student.
4.4 If the student does not show up within 60 minutes of the agreed time and location, the service will be cancelled, but the student will still have to pay for the service.
5 Reservation and registration procedure
5.1 The student must send the «request for quotation» form duly completed and the school will confirm his/her participation by e-mail, attaching a quotation with the conditions and the total amount of the course.
5.2 The student must transfer the total amount of the Spanish course and associated services. For students who do not require a visa, it will be necessary to pay 20% of the total amount or a minimum of 150 € to reserve the place.
IMPORTANT: as long as the transfer is not received, the student’s place will not be blocked and confirmed.
5.3 One month prior to the beginning of the course, the student must transfer the rest of the amount to complete the total price of the course.
5.4 In all transfers made by the student, he/she must indicate his/her name and send, as far as possible, the proof of the transfer to the school. Bank charges will always be paid by the student.
6 Cancellations
6.1 All cancellations must be communicated in writing by e-mail to info@idiomascarlosv.es in order to be valid.
6.2 For cancellations made one month in advance the school will refund the amount of the course minus the reservation fee (150,00 €).
6.3 The school will not reimburse any amount for those made less than one month in advance, but the student will be able to use the same amount for the completion of a course of similar characteristics and subject to availability.
6.4 Once the course has begun, if the student has to abandon the course for reasons beyond the School’s control, no refund will be made.
6.5 The school may cancel the group if there are no confirmed places. When only one or two people participate in the group, the teaching sessions may be reduced by half.
6.6 In the event of force majeure or pandemic, the student shall have the right to cancel his/her participation in the course and receive all amounts paid to date.
7 Groups
7.1 The student will take a level test before arriving at the school, which will allow the school to assign him/her to a group according to his/her level and interest.
7.2 Upon the student’s arrival at the school, a new level test, this time personal, will be carried out to confirm the language level and incorporate the student into the group that finally corresponds to him/her according to his/her level.
8 Student insurance
8.1 The School has a general liability insurance for all students and for those incidents that may occur within the facilities, incidents occurring outside these or on the way to them will not be covered.
8.2 The student may take out a private travel insurance policy to cover all other incidents that may occur. The School recommends taking out medical insurance, especially for non-European Union students.
9 School Conditions
9.1 The School has a complaints book in accordance with official regulations.
9.2 On national or local holidays (Sevilla) no classes will be held and no refunds will be made for such classes.
9.3 Violence or disrespect to other classmates or school personnel may force the student to leave the course.
9.4 The student authorizes the school for those graphic images or videos, in any format, that the School may capture, to be used to inform and / or publicize the activity of the same. These may be reproduced in paper format, on the school’s websites, social networks as well as in publications owned by the School. The treatment of such material will always be from the respect and in accordance with the Organic Law 3/2018, of December 5, 2018, on the Protection of Personal Data and Guarantee of Digital Rights (OLPP GDR), being able to exercise the rights of access, rectification, cancellation and opposition in relation to their personal data subject to these treatments, via email marketing@idiomascarlosv.es. The images will not be used for any purpose other than that expressed.
9.5 These general conditions shall be delivered and signed by the student upon arrival at the School.